HIV Information Lines

Ph: 02 9332 9700 or 1800 451 600


Monday to Friday: 9am – 4pm, except for public holidays

The Information Line will be closed on December 26th, 27th, 30th and January 2nd 2017.

On December 28th and 29th the hours of operation will be from 9am till 4pm.

The New South Wales HIV Information Line is a service for the whole of NSW. The service has operated from The Albion Centre since 1985, providing telephone based information, support and referral on HIV/AIDS and related issues.

The staff at the HIV Information Line can answer questions about HIV and related issues, including information about testing, prevention, risk reduction, safe sex, safe needle use and general information about treatment. Appropriate referals to professional support and health services is also available.

The HIV Information Line staff also answer calls to the NSW Needle Clean Up Hotline and the NSW PEP Hotline